Tour Operator

Effective Date: 09/01/2024
At GONE TRAVELING LLC., we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.
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1. Data Controller
The Data Controller responsible for your personal data is:
GONE TRAVELING LLC
3939 Granger Drive, Atlanta, GA 30341 U.S.A.
Email: info@gonetravelingtours.com
Phone: +1-404-682-4471
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2. What Data We Collect
We may collect the following categories of personal data:
•    Identity Data: Name, date of birth, passport details (if required for bookings).
•    Contact Data: Email address, phone number, billing and delivery address.
•    Booking Data: Travel preferences, itineraries, accommodation details, special requests.
•    Payment Data: Processed securely by third-party providers (we do not store full payment card details).
•    Technical Data: IP address, browser type, device information, cookies.
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3. Legal Basis for Processing
We process your personal data only where permitted under GDPR, including:
•    Contractual necessity – to process bookings, payments, and travel arrangements.
•    Legal obligations – to comply with tax, accounting, or regulatory requirements.
•    Legitimate interests – to improve our services, prevent fraud, and ensure security.
•    Consent – for marketing communications or where required for sensitive data.
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4. How We Use Your Data
We use your personal data to:
•    Provide and manage travel bookings.
•    Communicate important updates about your reservations.
•    Improve and personalize our services.
•    Send marketing communications (only with your consent).
•    Comply with legal and regulatory obligations.
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5. Sharing of Data
We may share your data only when necessary:
•    With airlines, hotels, and tour operators to complete your bookings.
•    With payment service providers for secure transactions.
•    With professional service providers (IT, hosting, support).
We do not sell or rent personal data to third parties.
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6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection by using:
•    Standard Contractual Clauses approved by the European Commission, or
•    Transfers to countries deemed to provide adequate protection.
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7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations (e.g., tax and accounting laws).
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8. Your Rights Under GDPR
You have the following rights regarding your personal data:
•    Right to access – request a copy of the data we hold about you.
•    Right to rectification – request correction of inaccurate data.
•    Right to erasure (“right to be forgotten”) – request deletion of your data.
•    Right to restrict processing – request we limit how we use your data.
•    Right to data portability – request transfer of your data to another provider.
•    Right to object – object to certain uses of your data, including marketing.
•    Right to withdraw consent – withdraw consent at any time for processing based on consent.
To exercise your rights, please contact us at: info@gonetravelingtours.com
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9. Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
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10. Cookies & Tracking
Our website uses cookies and similar technologies to:
•    Improve site performance and user experience.
•    Analyze traffic and trends.
•    Personalize content and promotions.
You can adjust your cookie preferences via your browser settings or our cookie consent banner.
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11. Complaints
If you believe we are not handling your personal data in compliance with GDPR, you have the right to file a complaint with your local supervisory authority.
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12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
GONE TRAVELING LLC
3939 Granger Drive, Atlanta, GA 30341 U.S.A.
Email: info@gonetravelingtours.com